Voicemail

Voicemail questions

If you need help, please contact Exeter IT

Instructions for use

Messenger+ is the University voicemail system.

Benefits of Messenger+

Each voicemail greeting is already personalised to each user. A personalised greetings can be recorded if required.
You will receive an Email notifications when you have a new voicemail message.
The Email notification will include a link to the voicemail message. Listen to these voicemails on your PC, Mac, Deskphone, phone or mobile.

Most telephones extension on the are automatically setup on Messenger+

If your name is not assigned to an extension on the telephone directory please go to add your name to the telephone directory.

Extensions by default are forwarded to Messenger+ on no answer and engaged tone.

Dial 3400 (Internally) or dial 01392 723400 (Externally).
When asked for your user ID enter your desk extension number followed by #
When asked for your PIN number enter your PIN . This is allocated via a call to IT Service Desk

Forwarding all calls immediately to Messenger+ can be setup with the following.

A black chevron will appear on the display.